

WHY YOUR LOCAL SOCIAL MEDIA
STRATEGY NEEDS A RETHINK IN 2025

FACEBOOK: RECLAIM YOUR
LOCAL AUTHORITY
Facebook is still the backbone of local visibility — especially for service-based businesses. It’s where customers check reviews, hours, photos, and events. But it’s also one of the most misused platforms by small businesses.

Use storytelling posts, not announcements. A post that begins “Today started like any other…” with a short story about helping a customer will always outperform “Check out our spring special.”



INSTAGRAM: SHOW YOUR BRAND’S PERSONALITY (NOT JUST YOUR PRODUCT)

Use Stories for daily interaction. These vanish in 24 hours, which means you can be raw, personal, and imperfect. Polls, quick updates, and behind-the-scenes content build trust fast.

Lean into carousel posts. Instead of one polished image, use a 5-slide post to tell a mini story — like “How we prep for a full day of clients” or “What customers don’t see behind the counter.”

Use Reels to teach, show, or entertain. You don’t need trending audio — you need clarity. Show a quick before-and-after, demonstrate how something works, or answer a frequently asked question on camera.

TIKTOK: BE THE LOCAL EXPERT
(NOT THE LOCAL COMMERCIAL)

Start with “watch this if…” hooks. For example: “Watch this if your AC stopped working and you don’t know why.”

Film with your phone, not a DSLR. TikTok favors native, casual-looking content that feels personal.

Do quick tips, common myths, or show your process. Whether you’re a hair stylist showing a color correction or a roofer showing how to spot damage before a storm, share content that solves real problems.

Post often and test fast. You’ll know within 24 hours if something hits. Double down on what works, drop what doesn’t

YOUTUBE: START SMALL,
THEN BUILD YOUR LIBRARY

Create Shorts with strong titles. ‘What Your AC Sounds Like Before It Dies’ is way more clickable than ‘Meet Our Technicians!’

Answer the questions your customers are Googling. What’s the cost of a dental exam? How often should I trim my trees? What’s the best time to repaint a home’s exterior? Those are perfect for video.

Batch film your content. Record 3–4 videos in one day, edit them simply, and release them weekly. Your audience will build over time — consistency matters more than polish.
